Customer Service Representative (CSR) [Philippines]


 

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You must be willing to work at Ortigas Site.

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

  • Provide post-sales customer service and/or troubleshooting support to the client's customers.
  • Support advertising customers and deliver consultative support.
  • Perform data analysis to improve customer's advertising experience and ensure higher ROI.
  • Gather client and partner feedback to enhance ad products and overall customer experience.

Who are we looking for?

  • At least Senior High School or College level
  • With at least 1 year BPO phone/voice experience
  • Must have technical support experience
  • Preferably with email and chat experience
  • Strong verbal and written English communication skills
  • Amenable to work in rotating shifts (morning, mid, & night shifts)
  • Can work in Ortigas Center, Pasig City

Job Type: Full-time

Salary: Up to Php35,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Pay raise

Schedule:

  • Night shift

Supplemental pay types:

  • 13th month salary

Experience:

  • BPO: 1 year (Required)

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